After Use Clean with hot water to clean as crackle glaze is more delicate than regular ceramic glazes. To remove stain, use baking soda and water.
Only use the teaware to serve tea.
Due to COVID-19, the updated delivery timeline is as follows:
- US 2-5 business days
- Canada 5-10 business days (Standard) / 3-5 business days (Express)
- Worldwide 10-20 business days (Standard) / 3-5 business days (Express)
We ship out the next business day morning.
For last-minute gifts, we recommend our e-gift cards.
Our regular shipping fee is as follows:
- US $9, or free shipping over $75 purchase
- Worldwide quoted at checkout, or free shipping over $150 purchase
All the international orders are fulfilled as DDP (Delivered Duty Paid). Pre-paying duties upfront allows international shipments to be delivered door to door and not held at the customs.
If you wish to receive a more accurate quote for your international shipment, add the products you would like to purchase to the cart and head to the Checkout page. Once you fill out your address, you should see both the standard and express international DDP shipping costs.