After Use Clean with hot water to clean as crackle glaze is more delicate than regular ceramic glazes. To remove stain, use baking soda and water.
Only use the teaware to serve tea.
Delivery Timeline
Due to COVID-19, the updated delivery timeline is as follows:
- US 2-5 business days
- Canada 5-10 business days (Standard) / 3-5 business days (Express)
- Worldwide 10-20 business days (Standard) / 3-5 business days (Express)
We ship out the next business day morning.
For last-minute gifts, we recommend our e-gift cards.
Shipping Fee
Our regular shipping fee is as follows:
- US $9, or free shipping over $75 purchase
- Worldwide quoted at checkout, or free shipping over $150 purchase
All the international orders are fulfilled as DDP (Delivered Duty Paid). Pre-paying duties upfront allows international shipments to be delivered door to door and not held at the customs.
If you wish to receive a more accurate quote for your international shipment, add the products you would like to purchase to the cart and head to the Checkout page. Once you fill out your address, you should see both the standard and express international DDP shipping costs.
- RGRachmael G.Verified BuyerRated 4 out of 5 stars7 months agoThe best gaiwan I've used
I love this gaiwan, and couldn't imagine not having it. It pours like a dream and holds the ideal amount (150ml) If I had to give it one critique it's that the border is a bit thin which makes it slightly uncomfortable to hold because the heat gets transferred to it as well as making it prone to chipping which mine did after it clinked the lid of my teapot. Either way I love it enough to buy another.
MTMansa Tea7 months agoDear Rachmael -
Thank you for sharing your feedback about our gaiwan. We're delighted to hear that it's the best one you've used and an indispensable part of your tea journey.
Your appreciation for the gaiwan's pouring ability and the ideal size it holds (150ml) is great to hear. We understand your concern about the rim being a bit thin, which can sometimes transfer heat and make it prone to chipping. We'll certainly take this into consideration for future product improvements.
We truly appreciate your loyalty and your willingness to continue with another gaiwan from us. If you have any questions or need assistance in the future, please feel free to reach out. Your support means a lot to us, and we look forward to being a part of your tea experiences.
Warm regards,
Mansa Tea Team - MMVerified BuyerRated 5 out of 5 stars1 year agoAbsolutely Beautiful
This is an incredible piece of functional ceramic art. Not only is it stunning visually, it has a wonderful satin-like feel to it that makes it very comfortable to hold and a joy to touch. The pour from it is perfect.
If you've been hesitant to use a gaiwan regularly because of sloppy pours or burning your fingers, this one will alleviate all that doubt. It has instantly become my go-to daily gaiwan, which is fantastic because I can't wait to watch the cracks get stained over time with tea, making the piece even more special, unique, and custom to me.
MTMansa Tea1 year agoHi M,
Thank you for sharing your experience with us!
We're glad you liked our Handmade Crackle Gaiwan and appreciate its unique beauty. Thank you for making Mansa Tea a part of your daily routine. Looking forward to hearing more about your tea journey soon!